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Responsible Gaming

Okada Manila aims to delight and excite our guests with memorable, fun, and entertaining gaming experiences through Responsible Gaming.

We are committed to the prevention of problems and underage gambling in our resort.


If you answer yes to one or more of the following questions, you may be at risk of developing a gambling problem:

  1. Did you borrow money to gamble?
  2. Did you gamble or lose more than what you can afford?
  3. Are you chasing losses?
  4. Are you lying about how money is spent?
  5. Are you gambling to forget problems?
  6. Are you neglecting your family, your health, or your basic needs for the sake of gambling?
  7. Have you considered illegal acts to finance your gambling habit?



There are two (2) types of exclusion programs:


  • You may apply for a self-exclusion from any gaming establishment operated and regulated by PAGCOR for a period of six (6) months, one (1) year or five (5) years.
  • A self-exclusion period for the first six (6) months is irrevocable.

Family Exclusion

  • Immediate family members such as spouse, child at least 18 years old, or parent may request for a player’s exclusion for a period of six (6) months, one (1) year, or three (3) years.

To apply for an exclusion, please visit



Help is at hand if you or someone you know needs a listening ear or requires information and assistance on gambling problems.

Life Change Recovery Center

Dr. Randy Misael S. Dellosa
105 Scout Rallos Street, Kamuning,
Barangay Sacred Heart, Quezon City. 
Hotline No.: +63 2 3415 6529 

Roads and Bridges to Recovery

Metro Psych Facility
#520 Dr. Sixto Antonio Avenue,
MayBunga, Pasig City.
Tel. Nos.: +63 2 8643 6006/ +63 2 8643 6056 / +63 2 8640 8395 / +63 2 8643 5788

Cebu Metro Psych Facility
Upper Malibu Beach Street,
Subangdaku, Mandaue City
Tel. Nos.: +63 3234 42141 / +63 3234 42112 /+63 32344 2142

Bridges of Hope Drugs and Alcohol Rehabilitation Foundation, Inc.

364, Aguirre Ave., Phase 3, BF Homes, Paranaque City.
Tel. No.: +63 2662 0193 Mobile Nos.: +63 917 509 8826

New Manila Branch
12, Orestes Lane, Mariposa St., New Manila, Quezon City
Tel. No.: +63 2 7502 0600 Mobile Nos.: +63 917 856 0623

Cebu Branch
806 Ouano St., Ibabao-Estancia, Mandaue City, Cebu
6014. Telephone Number: +63 32 420 9287
Mobile Number: +63 917 704 6659

Pampanga Facility
32-7 Flora Ave. Extn, Nepo Center, Angeles City,
Pampanga 2009.
Telephone Number: +63 45 436 5835 / +63 45 436 5836
Mobile Number: 09173035540 / 09088641712



Excluded Persons

Pursuant to law and regulations, the persons stated below are prohibited from entering, staying, and/ or playing in the casino gaming areas:

  1. Government official connected directly with the operation of the Government or any of its agencies and their immediate relatives (parents, spouses, and children);
  2. Members of the Armed Forces of the Philippines, including the Army, Navy, Air Force of the Philippine National Police;
  3. Persons under 21 years of age or students of any school, college, or university in the Philippines; and
  4. Persons included in the National Database of Restricted Persons.

Financiers/ loan sharks and the like are prohibited from roaming in the casino/ gaming premises and offering loans to players.

For more information on Responsible Gaming please visit or email to

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