Tier is the membership level or ranking of cards based on Tier Points earned within a specific period. This is defined by a set variety of rewards, services, or benefits, which increase in value as the member upgrades to a higher tier.

Reward Circle has five membership tiers:

• Level 1 (Entry) – Prime
• Level 2 – Elite
• Level 3 – Premium
• Level 4 – Supreme
• Level 5 (Top) – Maharlika

A member’s total accumulated Tier Points earned within 12 months shall determine the membership tier that will be assigned to the member.

• Prime – Free Sign-up
• Elite – 100 Tier Points
• Premium – 500 Tier Points
• Supreme – 2,500 Tier Points
• Maharlika – 15,000 Tier Points

With Reward Circle, you can earn three types of points: Tier Points, Circle Points, and Lifestyle Points.

Tier Points are earned when a member plays at any table game or electronic gaming machine over a 12-month period. Tier Points earning will be based on betting amount and the length of play.

Yes. Tier Points are valid within 12 months on a first-in-first-out basis.

To check your Tier Points balance, you may visit any Membership & Rewards Counter inside the casino or use any available membership service kiosk.

Prime – Free Sign-up
Elite – 100 Tier Points
Premium – 500 Tier Points
Supreme – 2,500 Tier Points
Maharlika – 15,000 Tier Points

Tier Points need to be earned within a 12-month period to qualify for a certain tier.

Circle Points are points you can spend around the resort. Like a redeemable wallet, Circle Points can be used to purchase items or redeem offers at Reward Circle participating outlets and partners (1 Circle Point = PHP 1.00). 

Circle Points are earned through gaming activity and rating. The earning rate will depend on the membership tier level. The higher level of membership, the higher the earning rate of Circle Points.

For every 1 Tier Point earned, you also earn Circle Points based on the following earning rate:

• Prime – x4
• Elite – x8
• Premium – x10
• Supreme – x12
• Maharlika – x16

Circle Points can be used for both gaming and non-gaming activities and products, such as slot credits, promotional gaming chips, hotel stays, dining, entertainment, and retail shopping. Conversion rate is at 1 Circle Point = PHP 1.00.

Members may use a combination of Circle Points, Lifestyle Points, and other forms of payment such as cash, credit card, and OKash (cashless).

To ensure security and validity of transactions, members will always be required to present their membership card and enter their personal identification number (PIN) for every purchase.

No. Tier Points are non-deductible even when you are spending your Circle Points.

Circle Points are valid within 12 months on a first-in-first-out basis.

To check your Circle Points balance, you may visit any Membership & Rewards Counter inside the casino or use any available membership service kiosk.

Lifestyle Points are points you can spend around the resort. Like a redeemable wallet, Lifestyle Points can be used to purchase or redeem offers at Reward Circle participating outlets and partners (1 Life Point = PHP 1.00).

Unlike Circle Points, Lifestyle Points are earned through non-gaming activity and spending. The earning rate will be 1% of the base amount spent (excluding taxes) and only applies if paid via cash, credit card, or OKash (cashless).

Lifestyle Points can be used for non-gaming activities such as hotel stays, dining, entertainment, spa and retail shopping. Conversion rate is at 1 Lifestyle Point = PHP 1.00.

Yes. Lifestyle Points will be earned based on the amount (excluding taxes) of cash, credit card, or OKash (cashless) payment made.

Members may use a combination of Circle Points, Lifestyle Points, and other forms of payment such as cash, credit card, and OKash (cashless).

To ensure security and validity of transactions, members will always be required to present their membership card and enter their personal identification number (PIN) for every purchase.

Lifestyle Points are valid within 12 months on a first-in-first-out basis.

To check your Lifestyle Points balance, you may visit any Membership & Rewards Counter inside the casino or use any available membership service kiosk.

Keep earning Tier Points to upgrade or maintain your card status according to your tier’s earning requirement. To maintain your card status, you have to earn the required Tier Points within 12 months.

Yes. The system will check your Tier Points balance on your membership tier review date. If you have not earned sufficient Tier Points in the past 12 months to maintain your card status, you will be automatically downgraded.

Once you get maintained or downgraded, a new membership tier review date will be generated which is 12 months from your last review date.

To check your membership tier status and Tier Points balance, you may visit any Membership & Rewards Counter inside the casino or use any available membership service kiosk.

To sign up for Reward Circle, visit any Membership & Rewards Counter at Okada Manila. Registration is easy and takes only a few minutes. Simply present a proof of identification and accomplish the registration form to join the program.

• For local applicants, present an original and valid government-issued photo ID.
• For foreign applicants, only a passport and Alien Certificate of Registry (ACR) ID card will be accepted as valid identification.

No. Membership is free.

Your personalized Reward Circle membership card will be issued at the Membership & Rewards Counter upon registration.

The following parties are not eligible for membership:

• Patrons under 21 years of age or a student of any school, college, or university in the Philippines
• Government officials connected directly with the operation of government or any of its agencies and their immediate relatives (spouses, children, and parents)
• Members of the Army, Navy, Air Force, or the Philippine National Police and their immediate relatives (spouses, children, and parents)
• Holders of Gaming Employment License issued by PAGCOR
• Patrons barred by Okada Manila and/or PAGCOR or any of its licensed casinos
• Immediate family (spouses, children, siblings, and parents) of Okada Manila employees. It shall be the responsibility of Okada Manila employees to inform their immediate relatives that they are not eligible to participate in the Program.
• Employees of Okada Manila (regular and casual), personnel, and associates of the following:
  • Okada Manila-appointed advertising and marketing agencies
  • Okada Manila vendors and contractors
  • Okada Manila-affiliated companies

Membership status will be evaluated every 12 months from sign-up or upgrade date. To check your membership status, you may visit any Membership & Rewards Counter inside the casino or use any available membership service kiosk.

To request for a card replacement, please visit any Membership & Rewards Counter and present a valid government-issued ID for verification purposes. Card replacement fee applies.

To reset your PIN, visit any Membership & Rewards Counter inside the casino. Kindly present a valid government-issued ID and your membership card for proper identification.

Simply visit any Membership & Rewards Counter and present a valid ID to update your information.

Always keep your contact information updated to be in the loop for exciting news, promotions, and special offers through SMS and email.

You may also follow Okada Manila’s official social media channels and visit www.okadamanila.com/rewardcircle to learn more.

For membership inquiries and concerns, please call our General Service Hotline at +63 2 8888 0800 or visit any Membership & Rewards Counter.